What are the procedures for cancelling a reservation?

Detailed Background & Facts

“The cancellation procedures at Atlanta rental car return require that the customer contact the company directly to cancel the reservation, providing at least 48 hours' notice, whenever possible. The customer will need to provide their reservation number and other identifying information to facilitate the cancellation. The company will then update the reservation status and provide a confirmation of the cancellation, which may include any applicable refund or cancellation fee information.”