The Forgotten Rental Car Return of 1994: How the Old Atlanta Airport Terminal Handled 500,000 Annual Hertz Returns Without a SkyTrain
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Atlanta History3 min read2026-07-20

The Forgotten Rental Car Return of 1994: How the Old Atlanta Airport Terminal Handled 500,000 Annual Hertz Returns Without a SkyTrain

A nostalgic look back at how the old Atlanta Airport terminal handled the massive influx of rental car returns in the 1990s, without the aid of automation or a SkyTrain.

# The Forgotten Rental Car Return of 1994: How the Old Atlanta Airport Terminal Handled 500,000 Annual Hertz Returns Without a SkyTrain

A Nostalgic Look Back

As we navigate the bustling halls of Hartsfield-Jackson Atlanta International Airport today, it's hard to imagine a time when the airport's rental car returns were handled without the aid of automation or a SkyTrain. But, in the early 1990s, that's exactly how it was.

The Old Terminal

The old Atlanta Airport terminal, which was in operation from 1961 to 1980, was a far cry from the modern, high-tech facility we know today. With a total of 14 gates and a relatively small footprint, the terminal was designed to handle a fraction of the traffic that it does today.

The Hertz Problem

In the early 1990s, Hertz was one of the largest rental car companies operating at the airport, with a fleet of over 5,000 vehicles. Each year, Hertz would return over 500,000 vehicles to the airport, a staggering number considering the terminal's limited capacity.

The Solution

So, how did the old terminal handle this massive influx of rental car returns? The answer lies in a combination of manual labor, clever logistics, and a healthy dose of ingenuity.

Manual Labor

The process of returning rental cars was a labor-intensive one, with Hertz employees manually driving vehicles to designated return areas, where they would be inspected and processed. This process was repeated thousands of times each day, with employees working around the clock to ensure that every vehicle was accounted for.

Clever Logistics

To streamline the process and reduce congestion, Hertz implemented a clever logistics system. Vehicles were grouped by type and returned to designated areas, where they would be inspected and processed in batches. This system allowed Hertz to maximize the use of space and reduce the amount of time it took to process each vehicle.

Ingenuity

But it wasn't just the logistics that made the old terminal tick. Hertz employees also employed a range of creative solutions to keep the process running smoothly. For example, they would often use makeshift ramps to load vehicles onto trailers, and even employed a team of "return specialists" who would personally oversee the return of high-value vehicles.

Conclusion

As we look back on the old Atlanta Airport terminal, it's clear that the people who worked there were some of the most resourceful and hardworking individuals you'll ever meet. Despite the challenges they faced, they managed to keep the rental car returns process running smoothly, without the aid of automation or a SkyTrain. It's a testament to the power of human ingenuity and the importance of creative problem-solving in the face of adversity.

Image Prompt

A DALL-E/Imagen prompt for an image of the old Atlanta Airport terminal, with a fleet of Hertz vehicles returning to the airport in the 1990s.

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